WHAT OUR CLIENTS SAY

Every Project Tells a Story

From implementations to dashboard design, every outcome we deliver helps clients achieve efficiency, confidence, and hiring excellence that lasts.

Optimized Recruitment Solutions
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“Emiley and Kim at ORS are truly amazing professionals that continuously demonstrate their knowledge and expertise. We've worked with them for system implementation and optimization and couldn't be happier with the services provided. In addition to their knowledge of our ATS, they also are an absolute joy to work with, and we look forward to our time working together. Highly recommend!”

Tara Strickland

VP Employee Experience AVIAN
Avian

What our clients say

Optimized Recruitment Solutions

Petie Clark

Cloud Operations Engineer
iCIMS

“I wholeheartedly recommend Kim to any organization or team looking to enhance their HR/TA tech solutions. Her professionalism, expertise, and passion for successful outcomes are truly inspiring."

Petie Clark
Optimized Recruitment Solutions

Petie Clark

Cloud Operations Engineer
iCIMS

“I've had the pleasure of working with Kim on projects as both a colleague and as a partner from separate organizations, Kim has proven time and again to be an invaluable resource. Her depth of knowledge in HR and TA technology, coupled with her unwavering commitment to both clients and end-users, consistently elevates every project she touches."

Petie Clark
Optimized Recruitment Solutions

Seth M.

Sr. HRIS Analyst
Company Confidential

"In addition to implementing effective solutions, Kim generously shared her expertise with our team, equipping us with knowledge that will benefit us well into the future. Her hands-on approach to consulting sets her apart—she actively involved our team in the configuration process, empowering us to understand and take ownership of the changes made to their systems. Beyond her professional excellence, Kim is an absolute pleasure to work with, and I cannot thank her enough for her outstanding contributions. It was truly a pleasure and I look forward to working with her again!"

Seth M.
Optimized Recruitment Solutions

Michelle Khoury

HR Recruitment Coordinator
EFinancial

Emiley helped us configure iCIMS and taught us how to easily access the recruitment data we need. She doesn’t just provide excellent service, she also provides the knowledge and training that you will need going forward. Thank you!!!

Michelle Khoury
Optimized Recruitment Solutions

Wendy Johnson

Sr. Technical Recruiter
TMR

“One afternoon, I accidentally hit the wrong button while doing a bulk updating. I emailed Emiley at the end of the day, and she responded immediately. She not only fixed my problem but also took the time to teach me how to navigate the system and avoid making the same mistake again. That is such a wonderful quality in such a wonderful person!”

Wendy Johnson
Optimized Recruitment Solutions

De’Mark Bowman

Associate Director of Talent Acquisition
Friendship Public Charter Schools

“The work Emiley does is invaluable and can NOT be duplicated. She not only works on the configurations but will teach you how and explain why she is doing so. Emiley is a miracle worker, period.”

De’Mark Bowman
Optimized Recruitment Solutions

Jane Macale

Manager of Talent Systems
First Watch Restaurants

“Everything I know about iCIMS, project management, and training comes from Emiley. You will never regret having her on your next project. Optimized Recruitment Solution lives and breathes it's mission. To standardize and optimize the process!”

Jane Macale
Optimized Recruitment Solutions

Jane Macale

Manager of Talent Systems
First Watch Restaurants

“Post-go live, her support was amazing. She solved problems we were told were impossible and helped vendors replicate solutions. Emiley is a gem in this industry—passionate, caring, and able to turn messy situations into clear, workable solutions.”

Jane Macale
Optimized Recruitment Solutions

Jane Macale

Manager of Talent Systems
First Watch Restaurants

“Throughout this massive implementation project—including multiple systems like ADP, Equifax, and Aloha — she never showed a ‘too hard’ attitude and stayed patient with us."

Jane Macale
Optimized Recruitment Solutions

Paige Vobejda

Paige Vobejda
Flagship Restaurant Group

"They offered to help with issues, without expecting anything in return. It was a true testament to their characters as business owners and really, just as people in general. Highly recommended!"

Paige Vobejda
Optimized Recruitment Solutions

Melissa Gilpin

Melissa Gilpin
TA Speialist

“I scoffed when Kim told me she could make me love ICIMS. Kim, you accomplished the impossible. You made me love iCIMS! Thank you for all your support and patience with my questions. I felt safe asking the simple questions.”

Melissa Gilpin
Optimized Recruitment Solutions

Melissa Gilpin

TA Specialist
AVIAN

"For my first year and a half as a recruiter, iCIMS felt impossible to learn or adapt to our process.  Kim helped me understand how to troubleshoot system issues on my own — something I never thought possible.”

Melissa Gilpin
Optimized Recruitment Solutions

Erin Lombardy

Head of Operations
RadNet

"In the fast-paced world of technology, it's rare to find someone who not only possesses deep knowledge but also has a genuine passion for helping others succeed. Kim’s passion shines through in every interaction, and it's truly inspiring."

Erin Lombardy
Optimized Recruitment Solutions

Erin Lombardy

Head of Operations
RadNet

"Kim’s commitment to excellence and their unwavering professionalism truly embodies the spirit of collaboration and partnership. Her ability to understand our unique needs and tailor your solutions accordingly has been invaluable to us."

Erin Lombardy
Optimized Recruitment Solutions

Elizabeth Soszynski

Sr. Talent Acquisition Manager
Wallenius Wilhelmsen

“The assessment and recommendations were much needed.  There were certainly items pointed out that I had not realized, and it was enlightening to have another professional set of eyes reviewing our career site.”

Elizabeth Soszynski
Optimized Recruitment Solutions

Robert Bursee

Director, Client Success
iCIMS

“Emiley is a professional and one of the best iCIMS consultants I have ever met. Having an iCIMS consultant that knows the system inside out and understands what the system is capable of should be top of mind if you are implementing a new system. Emiley would be one of the top resources I would recommend.”

Robert Bursee
Optimized Recruitment Solutions

Seth M.

Sr. HRIS Analyst
Company Confidential

“Working with Kim and the ORS team has been an exceptional experience. Kim’s support has been invaluable, and I am truly grateful for the opportunity to collaborate with her. She delivered solutions that were thoughtfully customized to meet the unique needs of our organization. While the solutions are sophisticated, they remain highly manageable from a technical administration standpoint, ensuring smooth ongoing maintenance. Whether you're a small organization seeking an iCIMS system refresh or a large enterprise undergoing a system migration, I highly recommend connecting with Kim and ORS."

Seth M.
Optimized Recruitment Solutions

Petie Clark

Cloud Operations Engineer
iCIMS

“Kim is highly attuned to the customer experience, meticulously balancing project requirements with the ultimate goal of providing meaningful and user-friendly solutions. She has a unique ability to anticipate challenges and proactively address them, ensuring that projects stay on track and exceed expectations. Kim’s attention to detail, her exceptional technical insight, and her genuine dedication to creating value make her a standout partner and leader.”

Petie Clark
Optimized Recruitment Solutions

Stephanie Degnan

Solutions Architect
iCIMS

“Working with Kim is like a breath of fresh air. Her knowledge, guidance, and fast turnaround on deliverables allowed us to have an incredibly successful go-live. Kim would be my recommendation for any client looking for assistance in their implementation or overall support with iCIMS.”

Stephanie Degnan
Optimized Recruitment Solutions

Heather Schultz

HRIS & Benefits Manager
Cretex Companies

“Kimberly was a fantastic partner on a recent project involving our company's ATS dashboards. She was thorough in her research and listened to the team's needs. Kimberly provided excellent results on time, as promised, and went above and beyond as a resource for our recruiting team.”

Heather Schultz
Optimized Recruitment Solutions

Alyssa DeBartolo

Sr. Director Talent Acquisition
ArchCare

“I can't express how impactful Kim's work has been for my organization. She effectively led our team through an update of 15+-year-outdated system settings, and she is a perfect blend of HR & IT knowledge to provide insights and guidance along the way. Thanks to her knowledge, leadership, and communication, our internal team and external hires are all thriving in the ATS. Kim's work improved our offer to start rate from around 50% to over 90%.”

Alyssa DeBartolo
Optimized Recruitment Solutions

Jeffrey Line

VP HR Transformation & Talent Acquisition
RadNet

“Kim supported my team in the final weeks of implementing iCIMS. She is knowledge, flexible and willing to support us to ensure we met our Go-Live target date and beyond Go-Live. She provided much-needed system admin training for our HRIS-HR team. Kim's ability to problem solve is outstanding. She was also willing to explain what other companies had done, without making it feel like we had to do exactly what she was suggesting. I highly recommend Kim as a business partner and problem solver.”

Jeffrey Line
Optimized Recruitment Solutions

Don Darrah

Executive VP Business Development
JDP

“Kim is a fabulous asset to any iCIMS client in need of getting the most out of your iCIMS deployment; implementing iCIMS solutions; driving ROI relative to your iCIMS deployment. Her overall knowledge of talent acquisition strategy and deployment of such strategies would be of value to any organization, no matter what TA suite you have deployed or are considering.”

Don Darrah
Optimized Recruitment Solutions

Janet Pulino

Senior Recruiting Consultant
Applied Insight LLC

“Emiley is such a joy to work with. Her positive attitude, energy, and willingness to go above and beyond stuck with me long after she completed the daunting task of streamlining an ATS across 5 companies. She was always available for questions or meetings and used her unique methods to solve our challenging implementation issues. I cannot say enough kind words about her and her work ethic. I'd work with her again in a heartbeat!”

Janet Pulino
Optimized Recruitment Solutions

Dylan Gruver

Chief People Officer
Friendship Public Charter School

“Emiley goes above and beyond. She is deeply committed to making a client’s vision work in a system. Her data driven approach makes decision making and navigating options easy. I give her my highest professional recommendation."

Dylan Gruver
Optimized Recruitment Solutions

Mo Hendricks

Social Media Manager
FUEL Marketing

“I worked with Emiley on one of the biggest projects of my career. She was such a blessing to work with and made everything easier. She has an incredible work ethic and is as loyal as the come. Highly recommend!”

Mo Hendricks
Optimized Recruitment Solutions

Michelle Khoury

HR Recruitment Coordinator
EFinancial

“Optimized Recruitment Solutions was SO helpful. Emiley works hard to understand what we do and what we need. She is extremely attentive, responsive, and brings creative ideas to the table to get the results we need. She took our complicated, long recruiting workflow and simplified it to make for a very seamless process for our recruiters.”

Michelle Khoury
Optimized Recruitment Solutions

David Boyd

Chief Operating Officer
Applied Insight LLC

“Emiley helped our company add some much-needed automation to our applicant tracking systems (JobScore & iCIMS) and we have been a well-oiled machine ever since. Highly recommend!”

David Boyd
Optimized Recruitment Solutions

Kara Kehoe

VP Talent
Applied Insight LLC

“Emiley is a true pleasure to work with! She helped our company streamline offer letters and approval processes in our JobScore. She is quick to respond, truly understands recruiting, and has some amazing out-of-the-box ideas. I wish I could work with her every day!”

Kara Kehoe
Optimized Recruitment Solutions

Sinhue Montoya

President
DroneQuote

“My company had been struggling with a complex challenge for quite some time, and the solution kept evading us…until we had the pleasure of working with Emiley. The level of tenacity and professionalism from Emiley is above and beyond. She tackled our challenge calmly and collectedly, with a smile on her face.”

Sinhue Montoya
Optimized Recruitment Solutions

Wendy Johnson

Sr. Technical Recruiter
TMR

“My company is undergoing a large iCIMS optimization, and I had the opportunity to work with Emiley and she is truly a Rock Star! She is top-notch when it comes to knowing her stuff!”

Wendy Johnson
Optimized Recruitment Solutions

Melissa Gilpin

TA Specialist
AVIAN

“Kim is an absolute gem. I received a personalized three-month crash course on everything I needed to know about iCIMS. She mapped out configuration changes and broke them into bite-size pieces.”

Melissa Gilpin
Optimized Recruitment Solutions

De’Mark Bowman

Associate Director of Talent Acquisition
Friendship Public Charter Schools

“I have had the pleasure of working with Emiley to get our iCIMS system optimized and working smoothly. She has been nothing short of amazing. Very knowledgeable and solutions oriented. She is very responsive and has a quick turnaround on projects."

De’Mark Bowman
Optimized Recruitment Solutions

Jane Macale

Manager of Talent Systems
First Watch Restaurants

“Emiley joined our iCIMS implementation a month and a half in and completely changed the dynamic of the project. She asked the right questions, leveled expectations, and taught us step by step when things were unclear. Emiley led calls, bridged the gap between us and iCIMS tech terminology, and helped us create a hiring process strategy. She provides direct, solution-oriented advice, asks difficult questions, and isn’t afraid to challenge us when needed.”

Jane Macale
Optimized Recruitment Solutions

Paige Vobejda

Talent Acquisition Recruiter
Flagship Restaurant Group

“What stood out most was ORS’s genuine approach. They never pressured us and always prioritized what would truly benefit us. They took the time to thoroughly assess our needs, without any sense of obligation, spoke volumes about their commitment to our success.”

Paige Vobejda
Optimized Recruitment Solutions

Erin Lombardy

Head of Operations
RadNet

“Kim’s guidance and dedication have been instrumental in navigating the complexities of implementing our new system smoothly. Her insights not only streamlined our procedures but also empowered our team to embrace this change with confidence and enthusiasm.”

Erin Lombardy
Optimized Recruitment Solutions

Tara Strickland

VP Employee Experience
AVIAN

Emiley and Kim at ORS are truly amazing professionals that continuously demonstrate their knowledge and expertise. We've worked with them for system implementation and optimization and couldn't be happier with the services provided. In addition their knowledge of our ATS, they also are an absolute joy to work with, and we look forward to our time working together. Highly recommend!”

Tara Strickland

Real success stories

“Optimized Recruitment Solutions is an asset for getting the most out of your iCIMS deployment, implementing iCIMS solutions, and driving ROI.”

Kyle Garner
VP Sales
JDP

Strong Tech → Incredible Value

JDP, a leading provider of FCRA-compliant background check and I-9 verification solutions, needed support beyond standard vendor engagement. Optimized Recruitment Solutions partnered with JDP to customize their iCIMS demo environment, highlight integrated I-9 workflows, and equip their teams with the tools to deliver confidently.

%
Configured and integrated I-9 demo platform
%
Custom dashboards for client-ready presentations
%
Training guides for customer service and technical teams
Story BG

“Optimized Recruitment Solutions has the perfect blend of experience and expertise to identify challenges and deliver solutions.”

Confidential
Recruiting Manager
Federal Government Contractor

From 67 Steps to 30

A government contractor with multiple business lines needed to simplify and unify their hiring practices. With Optimized Recruitment Solutions, they gained a streamlined workflow, consistent team adoption, and a fully optimized iCIMS system that delivered clarity, efficiency, and measurable recruiting impact.

72
%
faster application process
49
%
faster time-to-offer
79
%
quicker response time to new applicants
Story BG

“Implementing a new ATS and integrating multiple systems is challenging, but having guidance and support made it much easier.”

Confidential
Manager of Talent Systems
National Restaurant Brand

All-in-One Hiring System

With Optimized Recruitment Solutions’ guidance, a national restaurant chain turned a complex, inconsistent hiring process into a streamlined, standardized, and fully integrated platform. The payoff? More applicants, faster hiring, stronger compliance, and hundreds of hours saved — delivering a seamless experience for both candidates and recruiters.

440
%
increase in applications
94
%
faster apply time
89
%
reduction in job-board spend
Story BG

“ORS understood our needs, filled the gaps, and implemented changes in a way my team and I could understand.”

Confidential
Talent Acquisition Manager
National Insurance Broker

More Hires with Less Spend

By streamlining a lengthy hiring process, improving source tracking, and delivering actionable KPIs, ORS helped a national insurance provider cut agency costs by 85% and achieve full recruiting visibility — all while dramatically reducing time-to-hire.

200
%
increase in hires in 90 days
85
%
reduction in agency spend
100
%
visibility into source tracking
Story BG

Let’s Talk About Your HR & TA Technology

Not sure where to start? We’ll guide you along the way and help you make confident decisions.
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Optimized Recruitment Solutions
Experts who know your system
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