SPECIALIZED ICIMS SERVICES

Stay Ahead of iCIMS Updates, Without the Overwhelm

iCIMS releases new features and enhancements regularly. Knowing what matters, what to ignore, and how to apply changes can feel impossible without guidance. ORS helps you adopt what’s valuable and keep your system aligned with your processes.

Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
Optimized Recruitment Solutions
Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
ORS
ORS
Tailored for You.
Not every update applies. We show you where enhancements fit into your workflows and where they don’t.
ORS
Smooth Team Adoption.
We translate updates into practical training and documentation, so your users stay confident and productive.
ORS
Confidence to Evolve.
No guesswork or missed opportunities. We guide enhancements so your system keeps pace with iCIMS and your goals.
ORS
OVERVIEW

Guidance to Keep You Current

    • Confidence in every update
    • Stronger team adoption
    • Systems that stay relevant

    iCIMS enhancements shouldn’t feel overwhelming or disruptive. ORS helps you quickly understand what’s changing, decide what matters for your team, and adopt the right features with ease. From new user interface transitions to ongoing feature rollouts, we make sure your system evolves with iCIMS, without leaving your people behind.

    What's Included

    We believe in transparency. Here’s what to expect when working with us.

    Optimized Recruitment Solutions

    Feature Impact Review

    Evaluate each iCIMS update to identify which enhancements are relevant to your processes and goals.
    Optimized Recruitment Solutions

    Custom Documentation

    Provide tailored guides and reference materials, so your team knows exactly how to use new tools.
    Optimized Recruitment Solutions

    Optimized Recruitment Solutions

    Feature Enablement

    Set up and align new features in your system, so they work seamlessly with your existing workflows.
    Optimized Recruitment Solutions

    Role-Based Training

    Deliver live, practical training sessions that ensure adoption across recruiters, hiring managers, and system admins.
    Optimized Recruitment Solutions

    How It Works

    iCIMS enhancements don’t have to feel disruptive. We’ll help you evaluate, adopt, and train on updates so your system and team stay ahead without stress.

    01

    Review & Assess

    We meet with your team to review iCIMS updates and identify which changes are relevant to your processes.

    02

    Prioritize & Plan

    We align on which enhancements to implement, map out impacts, and create a realistic adoption plan.

    03

    Configure & Test

    ORS configures updates, validates functionality, and ensures alignment with your existing workflows.

    04

    Train & Document

    We deliver clear, role-based training and custom documentation so your team can confidently use new features.

    05

    Support & Adjust

    After rollout, we stay available for questions, refinements, and to ensure adoption sticks.

    06

    Seven thin white circles overlapping on a black background, forming an abstract geometric pattern with multiple intersections.

    Emiley and Kim at ORS are truly amazing professionals that continuously demonstrate their knowledge and expertise. We've worked with them for system implementation and optimization and couldn't be happier with the services provided. In addition their knowledge of our ATS, they also are an absolute joy to work with, and we look forward to our time working together. Highly recommend!”

    Tara Strickland, VP Employee Experience
    AVIAN
    Tara Strickland, VP Employee Experience
    AVIAN

    Feeling overwhelmed with hiring chaos?

    Even great teams struggle when their tools and processes aren’t built to scale.

    Optimized Recruitment Solutions

    Without ORS

    Optimized Recruitment Solutions

    With ORS

    Optimized Recruitment Solutions

    Real success stories

    “Optimized Recruitment Solutions is an asset for getting the most out of your iCIMS deployment, implementing iCIMS solutions, and driving ROI.”

    Kyle Garner
    VP Sales
    JDP

    Strong Tech → Incredible Value

    JDP, a leading provider of FCRA-compliant background check and I-9 verification solutions, needed support beyond standard vendor engagement. Optimized Recruitment Solutions partnered with JDP to customize their iCIMS demo environment, highlight integrated I-9 workflows, and equip their teams with the tools to deliver confidently.

    %
    increase in hires in 90 days
    %
    Reduction in agency spend
    %
    Source tracking accuracy
    Story BG

    “Optimized Recruitment Solutions has the perfect blend of experience and expertise to identify challenges and deliver solutions.”

    Confidential
    Recruiting Manager
    Federal Government Contractor

    From 67 Steps to 30

    A government contractor with multiple business lines needed to simplify and unify their hiring practices. With Optimized Recruitment Solutions, they gained a streamlined workflow, consistent team adoption, and a fully optimized iCIMS system that delivered clarity, efficiency, and measurable recruiting impact.

    72
    %
    increase in hires in 90 days
    49
    %
    Reduction in agency spend
    79
    %
    Source tracking accuracy
    Story BG

    “Implementing a new ATS and integrating multiple systems is challenging, but having guidance and support made it much easier.”

    Confidential
    Manager of Talent Systems
    National Restaurant Brand

    All-in-One Hiring System

    With Optimized Recruitment Solutions’ guidance, a national restaurant chain turned a complex, inconsistent hiring process into a streamlined, standardized, and fully integrated platform. The payoff? More applicants, faster hiring, stronger compliance, and hundreds of hours saved — delivering a seamless experience for both candidates and recruiters.

    440
    %
    increase in hires in 90 days
    94
    %
    Reduction in agency spend
    89
    %
    Source tracking accuracy
    Story BG

    “ORS understood our needs, filled the gaps, and implemented changes in a way my team and I could understand.”

    Confidential
    Talent Acquisition Manager
    National Insurance Broker

    More Hires with Less Spend

    By streamlining a lengthy hiring process, improving source tracking, and delivering actionable KPIs, ORS helped a national insurance provider cut agency costs by 85% and achieve full recruiting visibility — all while dramatically reducing time-to-hire.

    200
    %
    increase in hires in 90 days
    85
    %
    Reduction in agency spend
    100
    %
    Source tracking accuracy
    Story BG

    What our clients are saying

    Optimized Recruitment Solutions

    Melissa Gilpin

    TA Specialist
    AVIAN

    “Kim is an absolute gem. I received a personalized three-month crash course on everything I needed to know about iCIMS. She mapped out configuration changes and broke them into bite-size pieces.”

    Optimized Recruitment Solutions

    Michelle Khoury

    HR Recruitment Coordinator
    EFinancial

    Emiley helped us configure iCIMS and taught us how to easily access the recruitment data we need. She doesn’t just provide excellent service, she also provides the knowledge and training that you will need going forward. Thank you!!!

    Optimized Recruitment Solutions

    Alyssa DeBartolo

    Sr. Director Talent Acquisition
    ArchCare

    “I can't express how impactful Kim's work has been for my organization. She effectively led our team through an update of 15+-year-outdated system settings, and she is a perfect blend of HR & IT knowledge to provide insights and guidance along the way. Thanks to her knowledge, leadership, and communication, our internal team and external hires are all thriving in the ATS. Kim's work improved our offer to start rate from around 50% to over 90%.”

    Optimized Recruitment Solutions

    Dylan Gruver

    Chief People Officer
    Friendship Public Charter School

    “Emiley goes above and beyond. She is deeply committed to making a client’s vision work in a system. Her data driven approach makes decision making and navigating options easy. I give her my highest professional recommendation."

    Optimized Recruitment Solutions

    Elizabeth Soszynski

    Sr. Talent Acquisition Manager
    Wallenius Wilhelmsen

    “The assessment and recommendations were much needed.  There were certainly items pointed out that I had not realized, and it was enlightening to have another professional set of eyes reviewing our career site.”

    Optimized Recruitment Solutions

    Mo Hendricks

    Social Media Manager
    FUEL Marketing

    “I worked with Emiley on one of the biggest projects of my career. She was such a blessing to work with and made everything easier. She has an incredible work ethic and is as loyal as the come. Highly recommend!”

    Optimized Recruitment Solutions

    Stephanie Degnan

    Solutions Architect
    iCIMS

    “Working with Kim is like a breath of fresh air. Her knowledge, guidance, and fast turnaround on deliverables allowed us to have an incredibly successful go-live. Kim would be my recommendation for any client looking for assistance in their implementation or overall support with iCIMS.”

    Optimized Recruitment Solutions

    Wendy Johnson

    Sr. Technical Recruiter
    TMR

    “My company is undergoing a large iCIMS optimization, and I had the opportunity to work with Emiley and she is truly a Rock Star! She is top-notch when it comes to knowing her stuff!”

    Optimized Recruitment Solutions

    David Boyd

    Chief Operating Officer
    Applied Insight LLC

    “Emiley helped our company add some much-needed automation to our applicant tracking systems (JobScore & iCIMS) and we have been a well-oiled machine ever since. Highly recommend!”

    Frequently asked questions

    Solutions to specific challenges

    Need help with one piece of the puzzle?

    IMPLEMENTATION

    IMPLEMENTATION

    Have us ride co-captain with you through your system implementation.
    TRAINING & DOCUMENTATION

    TRAINING & DOCUMENTATION

    Custom guides and live training sessions to empower your team.
    OPTIMIZATION

    OPTIMIZATION

    Enhance existing talent systems to create synergy & improve hiring efficiency.
    INTEGRATION & DATA MIGRATION

    INTEGRATION & DATA MIGRATION

    Seamlessly connect platforms and migrate critical data.
    DEDICATED TECHNICAL SUPPORT

    DEDICATED TECHNICAL SUPPORT

    Ongoing support to resolve issues and ensure platform functionality.
    APPLICATION EXPERIENCE ASSESSMENT

    APPLICATION EXPERIENCE ASSESSMENT

    Evaluate and enhance the candidate application to attract and convert top talent.
    DASHBOARD DESIGN

    DASHBOARD DESIGN

    Custom dashboards for better visibility and decision making.
    TECHNICAL VENDOR SUPPORT

    TECHNICAL VENDOR SUPPORT

    Helping vendors align so customers thrive.

    Don’t leave iCIMS updates on the table

    Don’t let valuable enhancements pass you by. Let’s talk through your updates and create a plan that makes adoption simple and effective.
    Talk to our team
    Optimized Recruitment Solutions
    Clock
    30% faster
    hiring
    Optimized Recruitment Solutions
    Users
    Experts who know your system
    Optimized Recruitment Solutions