IMPLEMENTATION

Your Co-Pilot for a Successful Implementation

We guide your team through every step, aligning processes, integrations, and people. With us on your team, you'll make smarter decisions, reduce risk, and move forward with clarity and confidence.

Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
Optimized Recruitment Solutions
Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
ORS
ORS
Holistic Perspective.
We understand your process end-to-end, aligning systems, integrations, and transition points to ensure seamless execution across your entire HR and TA ecosystem.
ORS
Support & Strategy.
We help your team navigate the unknowns, translate complex vendor questions into actionable decisions while rethinking outdated processes for maximum efficiency.
ORS
Hands-On Help.
From supporting client-owned tasks to training and configurations, we roll up our sleeves, so your team isn't overwhelmed, and the project stays on track.
ORS
Confidence & Clarity.
We equip your team with the knowledge, training, and tools to confidently manage the system now and in the future. Reducing risk and dependency on external support.
OVERVIEW

Practical Guidance for a Smooth Implementation

    • Clarity in each decision
    • Tasks done, stress reduced
    • Confidence in the design

    Implementing new technology is complex, and your team is asked to make decisions without a full view of the system, integrations, and process flow. With our consultants, you get more than guidance, you get a co-pilot who understands the entire landscape and helps you navigate it strategically. 

    We participate in all vendor-led and internal calls, translating technical language, aligning processes, and ensuring project efficency. Our consultants provide hands-on support, training, and follow-through so your team doesn't get overwhelmed. 

    We focus on building understanding and confidence, not just checking boxes. From guiding decisions to supporting execution, we ensure your implementation is smooth, your system is configured to fit your team, and your people are empowered to succeed from day one. 

    What's Included

    We believe in transparency. Here’s what to expect when working with us.

    Optimized Recruitment Solutions

    Workflow Discovery

    Through discovery and process mapping, we align workflows with system capabilities and future needs.
    Optimized Recruitment Solutions

    Design & Decisions

    Cross-functional team sessions to define processes and make informed system configuration decisions.
    Optimized Recruitment Solutions

    Training Delivery

    Live role-based sessions to prepare your team for success.
    Optimized Recruitment Solutions

    Planning & Execution

    Provide guidance, scheduling, and management for client-owned tasks to keep organized and meet project goals.
    Optimized Recruitment Solutions

    Configuration & Testing

    Hands-on support with setup, workflows, dashboards, integrations, and User Acceptance Testing.
    Optimized Recruitment Solutions

    Post-Go Live Hyper Care

    Ongoing support and liaison with vendor help desks to resolve issues quickly.

    How It Works

    Hands-on partnership with vendor coordination, client coaching, and lasting support.

    01

    Kickoff & Discovery

    Your consultant will meet with your team to understand your processes, goals, and system requirements, before the official project begins.

    02

    Process Mapping & Strategy

    We analyze workflows and integrations across all systems to ensure end-to-end alignment and efficiency.

    03

    Vendor Coordination & Advocacy

    Your consultant will join all vendor calls. Act as a translator and advocate, support decision making, addressing questions, escalations, and minimizing risks.

    04

    Client-Owned Tasks

    We coach and support your team to complete vendor-assigned tasks, offloading where possible and ensuring nothing gets missed.

    05

    Training & UAT Support

    Your consultant will host role-based training sessions and guide your team through User Acceptance Testing to ensure everything works as intended.

    06

    Post-Go Live Support

    We stay with your team after launch to troubleshoot, reinforce training, and optimize processes so adoption is smooth and sustainable.
    Seven thin white circles overlapping on a black background, forming an abstract geometric pattern with multiple intersections.

    “Emiley joined our iCIMS implementation a month and a half in and completely changed the dynamic of the project. She asked the right questions, leveled expectations, and taught us step by step when things were unclear. Emiley led calls, bridged the gap between us and iCIMS tech terminology, and helped us create a hiring process strategy. She provides direct, solution-oriented advice, asks difficult questions, and isn’t afraid to challenge us when needed.”

    Jane Macale, Manager of Talent Systems
    First Watch Restaurants
    Jane Macale, Manager of Talent Systems
    First Watch Restaurants

    Feeling overwhelmed with hiring chaos?

    Even great teams struggle when their tools and processes aren’t built to scale.

    Optimized Recruitment Solutions

    Without ORS

    Optimized Recruitment Solutions

    With ORS

    Optimized Recruitment Solutions

    Real success stories

    “Optimized Recruitment Solutions is an asset for getting the most out of your iCIMS deployment, implementing iCIMS solutions, and driving ROI.”

    Kyle Garner
    VP Sales
    JDP

    Strong Tech → Incredible Value

    JDP, a leading provider of FCRA-compliant background check and I-9 verification solutions, needed support beyond standard vendor engagement. Optimized Recruitment Solutions partnered with JDP to customize their iCIMS demo environment, highlight integrated I-9 workflows, and equip their teams with the tools to deliver confidently.

    %
    increase in hires in 90 days
    %
    Reduction in agency spend
    %
    Source tracking accuracy
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    “Optimized Recruitment Solutions has the perfect blend of experience and expertise to identify challenges and deliver solutions.”

    Confidential
    Recruiting Manager
    Federal Government Contractor

    From 67 Steps to 30

    A government contractor with multiple business lines needed to simplify and unify their hiring practices. With Optimized Recruitment Solutions, they gained a streamlined workflow, consistent team adoption, and a fully optimized iCIMS system that delivered clarity, efficiency, and measurable recruiting impact.

    72
    %
    increase in hires in 90 days
    49
    %
    Reduction in agency spend
    79
    %
    Source tracking accuracy
    Story BG

    “Implementing a new ATS and integrating multiple systems is challenging, but having guidance and support made it much easier.”

    Confidential
    Manager of Talent Systems
    National Restaurant Brand

    All-in-One Hiring System

    With Optimized Recruitment Solutions’ guidance, a national restaurant chain turned a complex, inconsistent hiring process into a streamlined, standardized, and fully integrated platform. The payoff? More applicants, faster hiring, stronger compliance, and hundreds of hours saved — delivering a seamless experience for both candidates and recruiters.

    440
    %
    increase in hires in 90 days
    94
    %
    Reduction in agency spend
    89
    %
    Source tracking accuracy
    Story BG

    “ORS understood our needs, filled the gaps, and implemented changes in a way my team and I could understand.”

    Confidential
    Talent Acquisition Manager
    National Insurance Broker

    More Hires with Less Spend

    By streamlining a lengthy hiring process, improving source tracking, and delivering actionable KPIs, ORS helped a national insurance provider cut agency costs by 85% and achieve full recruiting visibility — all while dramatically reducing time-to-hire.

    200
    %
    increase in hires in 90 days
    85
    %
    Reduction in agency spend
    100
    %
    Source tracking accuracy
    Story BG

    What our clients are saying

    Optimized Recruitment Solutions

    Erin Lombardy

    Head of Operations
    RadNet

    “Kim’s guidance and dedication have been instrumental in navigating the complexities of implementing our new system smoothly. Her insights not only streamlined our procedures but also empowered our team to embrace this change with confidence and enthusiasm.”

    Optimized Recruitment Solutions

    Seth M.

    Sr. HRIS Analyst
    Company Confidential

    "In addition to implementing effective solutions, Kim generously shared her expertise with our team, equipping us with knowledge that will benefit us well into the future. Her hands-on approach to consulting sets her apart—she actively involved our team in the configuration process, empowering us to understand and take ownership of the changes made to their systems. Beyond her professional excellence, Kim is an absolute pleasure to work with, and I cannot thank her enough for her outstanding contributions. It was truly a pleasure and I look forward to working with her again!"

    Optimized Recruitment Solutions

    Tara Strickland

    VP Employee Experience
    AVIAN

    Emiley and Kim at ORS are truly amazing professionals that continuously demonstrate their knowledge and expertise. We've worked with them for system implementation and optimization and couldn't be happier with the services provided. In addition their knowledge of our ATS, they also are an absolute joy to work with, and we look forward to our time working together. Highly recommend!”

    Optimized Recruitment Solutions

    Jeffrey Line

    VP HR Transformation & Talent Acquisition
    RadNet

    “Kim supported my team in the final weeks of implementing iCIMS. She is knowledge, flexible and willing to support us to ensure we met our Go-Live target date and beyond Go-Live. She provided much-needed system admin training for our HRIS-HR team. Kim's ability to problem solve is outstanding. She was also willing to explain what other companies had done, without making it feel like we had to do exactly what she was suggesting. I highly recommend Kim as a business partner and problem solver.”

    Optimized Recruitment Solutions

    Robert Bursee

    Director, Client Success
    iCIMS

    “Emiley is a professional and one of the best iCIMS consultants I have ever met. Having an iCIMS consultant that knows the system inside out and understands what the system is capable of should be top of mind if you are implementing a new system. Emiley would be one of the top resources I would recommend.”

    Optimized Recruitment Solutions

    Kara Kehoe

    VP Talent
    Applied Insight LLC

    “Emiley is a true pleasure to work with! She helped our company streamline offer letters and approval processes in our JobScore. She is quick to respond, truly understands recruiting, and has some amazing out-of-the-box ideas. I wish I could work with her every day!”

    Optimized Recruitment Solutions

    Alyssa DeBartolo

    Sr. Director Talent Acquisition
    ArchCare

    “I can't express how impactful Kim's work has been for my organization. She effectively led our team through an update of 15+-year-outdated system settings, and she is a perfect blend of HR & IT knowledge to provide insights and guidance along the way. Thanks to her knowledge, leadership, and communication, our internal team and external hires are all thriving in the ATS. Kim's work improved our offer to start rate from around 50% to over 90%.”

    Optimized Recruitment Solutions

    Mo Hendricks

    Social Media Manager
    FUEL Marketing

    “I worked with Emiley on one of the biggest projects of my career. She was such a blessing to work with and made everything easier. She has an incredible work ethic and is as loyal as the come. Highly recommend!”

    Optimized Recruitment Solutions

    Melissa Gilpin

    TA Specialist
    AVIAN

    "For my first year and a half as a recruiter, iCIMS felt impossible to learn or adapt to our process.  Kim helped me understand how to troubleshoot system issues on my own — something I never thought possible.”

    Frequently asked questions

    Solutions to specific challenges

    Need help with one piece of the puzzle?

    TRAINING & DOCUMENTATION

    TRAINING & DOCUMENTATION

    Custom guides and live training sessions to empower your team.
    OPTIMIZATION

    OPTIMIZATION

    Enhance existing talent systems to create synergy & improve hiring efficiency.
    INTEGRATION & DATA MIGRATION

    INTEGRATION & DATA MIGRATION

    Seamlessly connect platforms and migrate critical data.
    DEDICATED TECHNICAL SUPPORT

    DEDICATED TECHNICAL SUPPORT

    Ongoing support to resolve issues and ensure platform functionality.
    APPLICATION EXPERIENCE ASSESSMENT

    APPLICATION EXPERIENCE ASSESSMENT

    Evaluate and enhance the candidate application to attract and convert top talent.
    DASHBOARD DESIGN

    DASHBOARD DESIGN

    Custom dashboards for better visibility and decision making.
    SPECIALIZED ICIMS SERVICES

    SPECIALIZED ICIMS SERVICES

    Incorporating iCIMS enhancements confidently for seamless adoption.
    TECHNICAL VENDOR SUPPORT

    TECHNICAL VENDOR SUPPORT

    Helping vendors align so customers thrive.

    Ready for implementation support?

    Every project has unknowns. Whether you're at the start or mid-project, let's talk through your challenges and plan the best path forward.
    Talk to our team
    Optimized Recruitment Solutions
    Clock
    30% faster
    hiring
    Optimized Recruitment Solutions
    Users
    Experts who know your system
    Optimized Recruitment Solutions