APPLICATION EXPERIENCE ASSESSMENT

Application Experience Assessment.

A clunky application can cost you great talent. ORS helps you uncover what candidates really experience and gives you the tools to turn it into a faster, more engaging, and brand-aligned journey.

Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
Optimized Recruitment Solutions
Julian Rivera
Julian Rivera
Ren Tanaka
Global Talent Lead
ORS
ORS
Fewer Drop-Offs
Remove unnecessary steps and confusion so more applicants finish what they start.
ORS
A Stronger Brand
Align your application’s messaging, design, and flow to reflect who you are as an organization.
ORS
Smooth Technology
Reduce friction points while ensuring your team captures the data needed so hiring teams can engage faster.
ORS
Inclusive & Compliant
Identify barriers to ensure your application is accessible, consistent, and compliant.
OVERVIEW

Transform your Candidate’s Experience

    • Stronger first impressions
    • Reduction in time to apply
    • Faster, smarter screening

    A candidate’s experience starts the moment they land on your career site and in many cases, it ends there if the process is slow, repetitive, or confusing. ORS puts you in your candidate’s shoes with a “secret shopper” assessment that uncovers exactly where friction occurs. We review every step on desktop and mobile, from landing page to confirmation message, evaluating speed, ease of use, inclusivity, and brand alignment.

    You’ll receive a clear, actionable plan to streamline the process, highlight what makes your organization a great place to work, and ensure you’re gathering only the data that truly matters. The result? An application journey that draws candidates in, encourages them to finish, and leaves them with a strong, positive impression of your organization.

    What's Included

    We believe in transparency. Here’s what to expect when working with us.

    Optimized Recruitment Solutions

    Comprehensive Review

    We review every stage of the candidate journey — from career site to application — to pinpoint drop-offs and improve the overall experience.
    Optimized Recruitment Solutions

    Practical Solutions

    You’ll get a prioritized list of improvements designed to reduce drop-off, speed up the process, strengthen your employer brand, and collect the right data.
    Optimized Recruitment Solutions

    Optimized Recruitment Solutions

    Desktop & Mobile Audits

    We test the experience across devices to ensure it’s equally smooth, accessible, and consistent whether candidates apply from a phone, tablet, or computer.
    Optimized Recruitment Solutions

    Results Workshop

    We walk your team through the findings, answer questions, and provide a practical roadmap you can start implementing right away.
    Optimized Recruitment Solutions

    How It Works

    An Application Experience Assessment is a focused, high-impact project that gives you a true candidate’s-eye view of your application experience and a clear plan to make it better.

    01

    Kickoff Questionnaire

    A short 10–15 minute survey to capture context, priorities, and any known challenges in your current process.

    02

    “Secret Shopper” Application

    We apply to your jobs on both desktop and mobile to experience exactly what your candidates do.

    03

    Full Journey Audit

    From your career site and job postings to application flow, questions, and confirmation messaging, we evaluate every touchpoint for clarity, speed, and ease.

    04

    Tailored Recommendations

    We compile a prioritized list of changes to reduce drop-off, improve technology flow, and strengthen your employer brand.

    05

    Results & Roadmap Session

    A collaborative 60–90 minute meeting to review findings, answer questions, and align on next steps for quick wins and long-term improvements.

    06

    Seven thin white circles overlapping on a black background, forming an abstract geometric pattern with multiple intersections.

    “The assessment and recommendations were much needed. There were certainly items pointed out that I had not realized and it was enlightening to have another professional set of eyes reviewing and breaking down the needed updates that we’ll be working on.”

    Elizabeth Soszynski, Sr. Talent Acquisition Manager
    Wallenius Wilhelmsen
    Elizabeth Soszynski, Sr. Talent Acquisition Manager
    Wallenius Wilhelmsen

    Feeling overwhelmed with hiring chaos?

    Even great teams struggle when their tools and processes aren’t built to scale.

    Optimized Recruitment Solutions

    Without ORS

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    With ORS

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    Real success stories

    “Optimized Recruitment Solutions is an asset for getting the most out of your iCIMS deployment, implementing iCIMS solutions, and driving ROI.”

    Kyle Garner
    VP Sales
    JDP

    Strong Tech → Incredible Value

    JDP, a leading provider of FCRA-compliant background check and I-9 verification solutions, needed support beyond standard vendor engagement. Optimized Recruitment Solutions partnered with JDP to customize their iCIMS demo environment, highlight integrated I-9 workflows, and equip their teams with the tools to deliver confidently.

    %
    increase in hires in 90 days
    %
    Reduction in agency spend
    %
    Source tracking accuracy
    Story BG

    “Optimized Recruitment Solutions has the perfect blend of experience and expertise to identify challenges and deliver solutions.”

    Confidential
    Recruiting Manager
    Federal Government Contractor

    From 67 Steps to 30

    A government contractor with multiple business lines needed to simplify and unify their hiring practices. With Optimized Recruitment Solutions, they gained a streamlined workflow, consistent team adoption, and a fully optimized iCIMS system that delivered clarity, efficiency, and measurable recruiting impact.

    72
    %
    increase in hires in 90 days
    49
    %
    Reduction in agency spend
    79
    %
    Source tracking accuracy
    Story BG

    “Implementing a new ATS and integrating multiple systems is challenging, but having guidance and support made it much easier.”

    Confidential
    Manager of Talent Systems
    National Restaurant Brand

    All-in-One Hiring System

    With Optimized Recruitment Solutions’ guidance, a national restaurant chain turned a complex, inconsistent hiring process into a streamlined, standardized, and fully integrated platform. The payoff? More applicants, faster hiring, stronger compliance, and hundreds of hours saved — delivering a seamless experience for both candidates and recruiters.

    440
    %
    increase in hires in 90 days
    94
    %
    Reduction in agency spend
    89
    %
    Source tracking accuracy
    Story BG

    “ORS understood our needs, filled the gaps, and implemented changes in a way my team and I could understand.”

    Confidential
    Talent Acquisition Manager
    National Insurance Broker

    More Hires with Less Spend

    By streamlining a lengthy hiring process, improving source tracking, and delivering actionable KPIs, ORS helped a national insurance provider cut agency costs by 85% and achieve full recruiting visibility — all while dramatically reducing time-to-hire.

    200
    %
    increase in hires in 90 days
    85
    %
    Reduction in agency spend
    100
    %
    Source tracking accuracy
    Story BG

    What our clients are saying

    Optimized Recruitment Solutions

    Melissa Gilpin

    TA Specialist
    AVIAN

    "For my first year and a half as a recruiter, iCIMS felt impossible to learn or adapt to our process.  Kim helped me understand how to troubleshoot system issues on my own — something I never thought possible.”

    Optimized Recruitment Solutions

    Petie Clark

    Cloud Operations Engineer
    iCIMS

    “Kim is highly attuned to the customer experience, meticulously balancing project requirements with the ultimate goal of providing meaningful and user-friendly solutions. She has a unique ability to anticipate challenges and proactively address them, ensuring that projects stay on track and exceed expectations. Kim’s attention to detail, her exceptional technical insight, and her genuine dedication to creating value make her a standout partner and leader.”

    Optimized Recruitment Solutions

    Mo Hendricks

    Social Media Manager
    FUEL Marketing

    “I worked with Emiley on one of the biggest projects of my career. She was such a blessing to work with and made everything easier. She has an incredible work ethic and is as loyal as the come. Highly recommend!”

    Optimized Recruitment Solutions

    Wendy Johnson

    Sr. Technical Recruiter
    TMR

    “My company is undergoing a large iCIMS optimization, and I had the opportunity to work with Emiley and she is truly a Rock Star! She is top-notch when it comes to knowing her stuff!”

    Optimized Recruitment Solutions

    Paige Vobejda

    Talent Acquisition Recruiter
    Flagship Restaurant Group

    “What stood out most was ORS’s genuine approach. They never pressured us and always prioritized what would truly benefit us. They took the time to thoroughly assess our needs, without any sense of obligation, spoke volumes about their commitment to our success.”

    Optimized Recruitment Solutions

    Heather Schultz

    HRIS & Benefits Manager
    Cretex Companies

    “Kimberly was a fantastic partner on a recent project involving our company's ATS dashboards. She was thorough in her research and listened to the team's needs. Kimberly provided excellent results on time, as promised, and went above and beyond as a resource for our recruiting team.”

    Optimized Recruitment Solutions

    Erin Lombardy

    Head of Operations
    RadNet

    "Kim’s commitment to excellence and their unwavering professionalism truly embodies the spirit of collaboration and partnership. Her ability to understand our unique needs and tailor your solutions accordingly has been invaluable to us."

    Optimized Recruitment Solutions

    De’Mark Bowman

    Associate Director of Talent Acquisition
    Friendship Public Charter Schools

    “I have had the pleasure of working with Emiley to get our iCIMS system optimized and working smoothly. She has been nothing short of amazing. Very knowledgeable and solutions oriented. She is very responsive and has a quick turnaround on projects."

    Optimized Recruitment Solutions

    Michelle Khoury

    HR Recruitment Coordinator
    EFinancial

    “Optimized Recruitment Solutions was SO helpful. Emiley works hard to understand what we do and what we need. She is extremely attentive, responsive, and brings creative ideas to the table to get the results we need. She took our complicated, long recruiting workflow and simplified it to make for a very seamless process for our recruiters.”

    Frequently asked questions

    Solutions to specific challenges

    Need help with one piece of the puzzle?

    IMPLEMENTATION

    IMPLEMENTATION

    Have us ride co-captain with you through your system implementation.
    TRAINING & DOCUMENTATION

    TRAINING & DOCUMENTATION

    Custom guides and live training sessions to empower your team.
    OPTIMIZATION

    OPTIMIZATION

    Enhance existing talent systems to create synergy & improve hiring efficiency.
    INTEGRATION & DATA MIGRATION

    INTEGRATION & DATA MIGRATION

    Seamlessly connect platforms and migrate critical data.
    DEDICATED TECHNICAL SUPPORT

    DEDICATED TECHNICAL SUPPORT

    Ongoing support to resolve issues and ensure platform functionality.
    DASHBOARD DESIGN

    DASHBOARD DESIGN

    Custom dashboards for better visibility and decision making.
    SPECIALIZED ICIMS SERVICES

    SPECIALIZED ICIMS SERVICES

    Incorporating iCIMS enhancements confidently for seamless adoption.
    TECHNICAL VENDOR SUPPORT

    TECHNICAL VENDOR SUPPORT

    Helping vendors align so customers thrive.

    Let’s make ‘Apply’ the easiest step

    A short conversation now could immediately transform the way candidates experience your brand.
    Talk to our team
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    Clock
    30% faster
    hiring
    Optimized Recruitment Solutions
    Users
    Experts who know your system
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